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Moving to Aotearoa New Zealand

Nau mai, haere mai ki Aotearoa | Welcome to New Zealand.
As you start your journey to life in Aotearoa, there are many things to do.

Services for new migrants

Immigration NZ

Immigration New Zealand offers a free information service for all new migrants available throughout the country.

Contact Immigration New Zealand:

Freephone: 0508 558 855 (NZ fixed landline only)
From overseas or a mobile phone: +64 9 914 4100


Immigration New Zealand

Information in your language

Email or talk to someone in your preferred language to get information about settling in New Zealand.

Sometimes, to be sure you understand, it can be helpful to have something repeated in your first language. 

Language Assistance Services (LAS) is a free government service available in over 300 languages, that you can use for talking to any participating government agency - including, very soon, your local Citizens Advice Bureau (CAB).

This includes phone and video interpreting, and is available "24/7" - 24 hours a day, seven days a week. 

Help in your language

Citizens Advice Bureau

Cities and most towns across New Zealand have a local Citizens Advice Bureau (CAB). It is a place where you will find someone who can provide information, advice and support on just about any problem you may have. The CAB can also help you settle in to New Zealand.

Find a CAB

CAB Migrant Connect

Setting up your home


For accommodation options in the first few weeks you might consider Airbnb or For longer term rental accommodation and / or purchasing of property: trademe or .are New Zealand’s more prominent websites to aid this. search



There are a five major NZ banks that can help you set up a bank account. It can take a few weeks to open a bank account. You will need an address and most banks will want to make an in-person appointment to open a bank account. To be sure you are getting the right amount of tax deducted from your wages you will need an IRD number.

Auckland | Tāmaki Makaurau

Auckland is New Zealand's largest city, with a population of over 1,570,000. It’s also the largest Polynesian city in the world and the most multi-cultural, with over 180 different ethnic groups. All of which adds up to one big, bustling, cosmopolitan and vibrant place.

More about living in Auckland

Auckland | Tāmaki Makaurau site

231 Morrin Road, St Johns, Auckland 1072

  • Train: Catch the train from Britomart to Glen Innes, the nearest stop.
  • Bus: Use the Auckland Transport site to plan your trip.
  • Car: Parking available either on-site, or on the road outside.
The Manaaki Whenua Auckland building

The Manaaki Whenua Auckland building

Hamilton | Kirikiriroa

Hamilton is our biggest inland city, central to the North Island in the Waikato region. With a young, smart, and innovative population, Hamilton is known to be the “city of the future”.

More about living in Hamilton & the Waikato

Hamilton | Kirikiriroa site

Gate 10 Silverdale Road, University of Waikato, Hamilton 3216

Manaaki Whenua Hamilton building

Manaaki Whenua Hamilton building

Palmerston North | Te Papaioea

Palmerston North is a diverse and thriving city of the Manawatū-Whanganui region.

More about living in Palmerston North 

Palmerston North | Te Papaioea site

Riddet Road, Massey University, Palmerston North 4472

Manaaki Whenua Palmerston North building

Manaaki Whenua Palmerston North building

Wellington | Te Whanganui a Tara

Wellington is Aotearoa’s creative and cultural heart, often regarded as one of the most liveable cities in the world. Living in Wellington can look very different depending on where you choose to base yourself; your choice of neighbourhood will influence many of the utilities and transport options you will need to set up.

More about living in Wellington

These two sites may be useful information about how Wellington is organised:

Wellington, Te Whanganui a Tara office

17 Whitmore Street Wellington 6011

  • Bus: Plan your trip with MetLink .
  • Car: On-road parking is available outside of the office at various costs an hour.
    Parking building next door: $28 for 12 hrs.
Manaaki Whenua Wellington

Manaaki Whenua Wellington

Lincoln | Mangōnui

Our Head Office is in Lincoln | Mangōnui, a rural town in Canterbury in Aotearoa’s South Island.  Lincoln | Mangōnui is a little over 20 kilometres from Canterbury’s largest city, Christchurch | Ōtautahi.

More about living in Canterbury

Head Office, Lincoln | Mangōnui,

54 Gerald Street, Lincoln 7608

  • Bus:  Catch the 80 or 81 from Christchurch Bus Interchange or plan your trip with Metro Christchurch .
  • Car: Carparks are available on site, otherwise on-road parking is available outside of the office.
The Manaaki Whenua Lincoln building

The Manaaki Whenua Lincoln building

Dunedin | Ōtepoti

Dunedin is a small and thriving city of Otago | Ōtākou, in the deep south of our country.

More about living in Dunedin

Dunedin | Ōtepoti site

764 Cumberland Street Dunedin 9016

The Manaaki Whenua Dunedin building

The Manaaki Whenua Dunedin building